Privacy Policy

1. Introduction

Your privacy matters to us. Flock is built to help you pray, reflect, and grow while keeping your personal information secure and private.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using Flock, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Account Information: When you sign up, we collect basic details like your name, email, or phone number to create your account.

Prayer Entries: Your written or recorded prayers, notes, and prayer points are stored securely and linked to your account.

Analytics: We may collect anonymous usage data (e.g., app activity, session duration) to improve app performance.

Device Information: Limited technical data (e.g., app version, device type) may be collected to fix bugs and improve stability.

What We Do NOT Collect

We want to be clear about what we don't collect:

• Device identifiers (IDFA, advertising IDs, hardware IDs)
• Precise location data
• Contacts from your device
• Payment or financial information (app is free)

3. How We Use Your Information

We use your information to:

• Provide and maintain app functionality
• Sync your content securely across devices
• Enable community features (e.g., prayer sharing or friend requests)
• Analyze trends to improve your experience
• Support AI-powered insights for reflection and analysis
• Send notifications about prayer requests and updates
• Respond to your support requests
• Detect and prevent technical issues
• Ensure the security of our services

4. Privacy Controls

Flock provides you with control over your prayer request privacy:

• Public: Visible to all members of your Flock
• Private: Visible to all members of your Flock
• Sensitive: Title hidden from members outside your direct circle

You can choose the privacy level for each prayer request you create.

5. Data Sharing

We do not sell your data or share your personal information.

We may use trusted third-party services that help us operate the app, such as:

• Firebase (Google): For authentication, compliant with Google's privacy and security standards
• Convex: For database and storage of prayers, compliant with SOC 2 Type II standards
• OpenAI: For AI-generated prayer summaries and prayer linking, compliant with enterprise privacy standards
• Sentry: Error monitoring and performance tracking
• Expo: App development and deployment platform

Important: When using OpenAI services, we only send unattributed text content without any personal information or user identifiers. All linkage between content and users happens exclusively within our internal systems.

These partners process data only as needed to provide their services and comply with strict security standards.

Sharing with Other Users

All prayers are private by default, unless you choose to share them with others. In the case of shared prayer topics, the topic owner manages visibility settings.

Legal Requirements

We may disclose your information if required by law or in response to valid legal processes.

6. Data Security

We use encryption and secure connections (HTTPS) to protect your information in transit and at rest. While no system is completely immune, we take reasonable measures to safeguard your data.

7. Your Choices and Control

You can:

• Edit or delete any of your prayers and audio recordings at any time
• Request a copy of your data by contacting support@prayflock.com
• Delete your account to remove your data permanently
• Opt-out of non-essential notifications through app settings

To exercise these rights, please contact us at support@prayflock.com.

8. Children's Privacy

Flock is intended for users aged 13 and older in the United States. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

If you believe a child under 13 has provided us with personal information, please contact us at support@prayflock.com.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information.

11. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact

If you have questions about your privacy or data, contact us at support@prayflock.com.

14. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect
• Right to delete your personal information
• Right to opt-out of sale of personal information (we don't sell)
• Right to non-discrimination for exercising your rights

15. GDPR Compliance (EU Users)

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR):

• Legal basis for processing your data (consent, contract)
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority
• Right to data portability